Most fields need an attorney for their high-end services in legal matters, including managed service providers (MSPs). This is because they protect their client’s confidential information, for instance, in case of a technology breach and other sensitive data that can affect your life and your company’s reputation.
When you hire an attorney for your MSPs firm, they will help you with different issues, including service level agreements. They will also handle your company efficiently as your team handles other matters.
How to Choose the Best MSP Attorney
It may be challenging to determine the right attorney for MSP, but it all depends on your legal needs, budget, and location of the MSP. However, there are factors to consider before choosing an attorney for the MSP
- Industry knowledge: look for a lawyer with MSP industry knowledge who can navigate through challenges in the MSP.
- Reputation: it’s advisable to look into lawyers’ references and check the reviews and testimonies from other MSPs.
- Expertise: hire an attorney who has experience in the MSPs industry.
- Communication: you should look for an attorney who can communicate efficiently and respond to the needs.
Let’s check the functions of an attorney in an MSP industry
The Benefits of a Lawyer in the MSP Industry
They are Experienced in IT and Cybersecurity
When you hire an attorney with expertise in IT and cybersecurity for your MSP operation, they will easily fit in evolving cyberspace. They will help you in building your service level agreements and master service agreement.
Since they understand the industry, they won’t draft a generalized template. They will reflect the individual needs of your clients and address all scenarios in detail, as expected from all parties.
Presenting your clients with vague contracts with poorly written clauses may create loopholes that the clients may use against you if anything happens.
Help you Stay Aligned with Regulatory Requirements
As your MSP attorney deals with technology, ensuring the security of your client’s IT infrastructure, they will also handle the legal requirements as stipulated in regulatory bodies. According to your industry, you must comply with PCI, DSS, HIPAA, GDPR, or financial services.
The attorney will check the complicated rules and break them down to you in simpler terms. They will also work on changes that may occur in the MPS industry because legal counsel influences technical decisions.
Failure to have an attorney may restrict your clients from taking advantage of new opportunities in the IT infrastructure since MSP may build an impenetrable IT system.
Identify Loopholes in SLAs/MSAs
If you want to secure your client’s data or comply with MSP regulations, you need to hire an attorney who will include clauses in SLAs clean from liabilities in case of a security breach. Your client may also take action to help achieve the objectives outlined in the SLA.
That’s why you need an attorney to include a clause specifying in the SLA, failure to do it might render you unable to deliver.
As a technology business owner, you shouldn’t wait for a lawsuit or when things go wrong to contact an attorney. You need to hire an attorney who is an IT expert who understands MSP and can create documents that protect your interest. A reputable MSP attorney will draft contracts that are the cornerstone of your MSP business that drive revenue.